Industries

Software for insurance brokers, built around renewal season.

Augustova builds custom software and automation for UK independent insurance brokers, covering renewal cycles, document collection, quote comparison summaries and client communication. Renewal season is the entire commercial year compressed, so that is where automation earns its place.

Typical buildTwo to four weeks
Where it paysRenewal cycles
Also removesDocument chasing

01

The year is a renewal calendar

A broking business is a sequence of renewal dates, each requiring documents, comparison and a conversation. Miss the window and the client is with somebody else, often without ever having been unhappy.

Most brokers manage this with reminders in a diary and the memory of whoever owns the account. It works until volume grows.

02

What we build for brokers

01Renewal pipelines that start the process early enough to be a conversation rather than a scramble
02Document collection and chasing without anyone remembering to chase
03Quote comparison summaries assembled automatically rather than written by hand
04Mid term adjustment handling with an audit trail
05Client facing status so nobody phones to ask where things are
06Reporting on retention by account manager, scheme and renewal month

03

Comparison summaries are worth more than they look

The document that explains why one quote is better than another is what justifies the fee and wins the renewal. It is also usually written from scratch each time, by somebody senior, under time pressure. Generating the structure automatically leaves the judgement to the broker and removes the typing.

Common questions

Will this integrate with our software house system?

In most cases yes, at least for reading data. Where a direct integration is not available we work from exports, which is still enough to automate chasing, summaries and client communication.

Is automated client communication compliant?

Communication that is factual, timely and records what was sent supports compliance rather than threatening it. The audit trail is often better than the manual alternative.

What is the single biggest win?

Starting renewals earlier and consistently. Most lost renewals are not lost on price, they are lost because the conversation happened too late to be a conversation.

Talk about your renewal book

Tell us how many renewals you handle a month and when the process currently starts. That gap is usually the whole opportunity.

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