Software for veterinary practices, built for independents.

Augustova builds custom software and automation for independent UK veterinary practices, covering vaccination and check-up recall, online booking, client communication and reporting. The aim is to give independents the operational tooling corporate groups already run, without the corporate overhead.

Typical buildTwo to four weeks

Where it paysRecall and booking

Competing againstCorporate groups

01 Independents compete on relationship and lose on systems

Clients choose an independent practice for continuity and care, then experience a booking process that runs through a phone line during working hours while the corporate down the road offers an app.

The relationship advantage is real. The systems gap is what erodes it, and it is far cheaper to close than most practices assume.

02 What we build for practices

01Vaccination, check-up and treatment recall that runs automatically

02Online booking that reflects real clinician availability rather than a request form

03Client communication for results, reminders and follow up

04Payment plan and insurance claim status without a phone call

05Segmentation of a long client list, which most practices have never been able to do

06Reporting a practice owner can read in five minutes

03 The client list is an underused asset

A practice that has traded for twenty years holds thousands of client records and usually no way to act on them beyond a blanket message. Being able to contact only the owners of a certain species, age or treatment history turns a dormant list into a working one.

Common questions

We already have practice management software. Is this duplication?

No, it is usually the layer above it. Practice systems handle clinical records well and rarely handle recall, booking and client communication in a way that competes with corporate groups.

Can clients book online without double bookings?

Yes, provided the booking respects real clinician availability rather than collecting requests. That distinction is the difference between a convenience and a new administrative task.

Is this affordable for a single site practice?

A focused build sits at the lower end of our range, and recall automation alone usually pays for it within the first year through appointments that would otherwise have been missed.

Talk about recall and booking

Tell us how vaccination recall works today and whether clients can book without phoning. That is normally where the first build lands.

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