Software for private clinics, physiotherapy to aesthetics.

Augustova builds custom software and automation for UK private clinics, including physiotherapy, osteopathy and aesthetics, covering multi practitioner scheduling, no-show recovery, home programme delivery and enquiry follow up. High value appointments make every unfilled slot expensive.

Typical buildTwo to four weeks

Where it paysSlot utilisation

Often missedEnquiry follow up

01 Multi practitioner scheduling is harder than it looks

Once a clinic has several practitioners with different skills, room requirements and hours, scheduling stops being a diary and becomes a constraint problem. Most clinics solve it with one person who holds it in their head.

That works until they are on holiday, and it silently caps how many practitioners the clinic can add.

02 What we build for clinics

01Scheduling across practitioners, rooms and equipment as real constraints

02Reminder sequences and one tap rescheduling to cut no-shows

03Automatic release of cancelled slots to a waiting list

04Home exercise or aftercare programmes delivered and checked in on automatically

05Enquiry follow up, which is where most unconverted revenue sits in aesthetics

06Package and course tracking so clients use what they bought

03 The enquiry that never became a consultation

In higher value treatment, most lost revenue is not a no-show, it is an enquiry that received one reply and nothing after. A structured follow up sequence with real information converts a meaningful share of them without any pressure.

Common questions

Can you work with our existing booking system?

Usually yes. Many clinic booking tools handle a single practitioner well and struggle with rooms, equipment and mixed session lengths, so we build the constraint layer around them.

Does automated aftercare actually get used?

When it is short, timed and asks a question rather than just delivering content, yes. Adherence improves, and it also surfaces the clients who have stopped, which is the ones worth calling.

Is this compliant for aesthetic treatments?

Follow up communication provides information and a route to book a consultation. It does not make clinical claims or pressure a decision, which is what the advertising rules are concerned with.

Talk about your utilisation

Tell us how full your diary runs and what happens to an enquiry that does not book straight away.

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