A WhatsApp assistant that books and hands over to you.
Augustova’s WhatsApp AI Assistant answers your customers’ questions on your own WhatsApp number, captures enquiries, sends a booking link and hands the chat to you when needed, within Meta’s 2026 rules. It costs £795 plus VAT, goes live within 10 working days of Meta verification, with an optional £79 a month care plan.
Who it is for
Businesses whose customers already message them on WhatsApp: hospitality, beauty, trades, retail and clinics (for admin only).
What is included
Everything below is fixed in a one-page scope before you pay the deposit.
What is not included
Keeping the scope tight is what keeps the price fixed. Anything here can be quoted separately.
Running costs
You pay Meta per delivered template message and your provider’s fee directly; we show current UK rates at onboarding. As our own estimate, AI usage adds £5 to £20 a month for a typical small business.
Optional Care: £79 a month. Monitoring, small changes and up to two template submissions a month. Monthly, no fixed term.
Guarantee
If it is not live within the stated working days of you giving us access (and any third-party approval such as a phone number check or Meta verification), you do not pay the second half. If we cannot make it pass the acceptance tests agreed in your one-page scope, you get a full refund. We never guarantee hours saved, revenue or conversions. Acceptance test: The agreed test conversations complete correctly on your live number, including hand-off and opt-out.
Everything runs in accounts in your name, so you own it, see the bills and are never locked in. You get a walkthrough video and a one-page runbook. If you stop a care plan, it keeps running and you pay the vendors directly.
Where it leads
When one fix is not enough, custom ai systems is the next step, and Starter fees can be credited towards it. Augustova Ltd, Office 1856, 60 Tottenham Court Road, London W1T 2EW. Company number 17216706. ICO registered ZC152144.
Common questions
Can I use an AI chatbot on WhatsApp Business in 2026?
Yes, if it serves your own business: questions, bookings and support. Meta’s WhatsApp Business terms bar general-purpose AI assistants from 15 January 2026, so ours only ever answers about your business and always offers a route to a person.
Can I keep my WhatsApp number and the WhatsApp Business app?
Usually, yes. Meta’s coexistence onboarding lets the app and the API run on the same number with your chat history synced. We check eligibility for your number before you pay.
What does WhatsApp Business messaging cost?
Meta charges per delivered template message, by category and country, and your provider adds a small fee. You pay Meta and the provider directly, and we show you the current UK rates at onboarding.
Who owns what you build?
You do. It runs in accounts in your name, and you get documentation and a walkthrough video. If you stop a care plan, it keeps running.
Is it UK GDPR compliant?
You remain the controller and we act as your processor under a written data processing agreement, as the ICO requires. We set retention, disclosure and privacy notice wording, and list every vendor that processes your data, including any outside the UK.
What if it does not work?
If it is not live within the stated working days of you giving us access (and any third-party approval such as a phone number check or Meta verification), you do not pay the second half. If we cannot make it pass the acceptance tests agreed in your one-page scope, you get a full refund. We never guarantee hours saved, revenue or conversions.
Book the WhatsApp AI Assistant
Tell us about your business in a few lines. A founder replies within one working day with a one-page scope and a start date.