Business automation in Kuwait: take the retyping out of the back office.

Augustova is a London AI consultancy and software studio that serves businesses in Kuwait City and across Kuwait remotely. It usually starts with one admin job, such as keying WhatsApp orders into the accounts or chasing unpaid invoices, and makes it run on its own, then adds a bilingual Arabic and English assistant if it fits. Find and Fix starts from KWD 410.

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AreasKuwait City, Hawalli, Salmiya, Farwaniya and Ahmadi

Shared hoursMonday to Thursday, 12:00 to 20:00 Kuwait time, in UK winter

Prices inKuwaiti dinars, converted from sterling

DeliveredRemotely from London. No Kuwait office

Where the hours go

In many small and mid-sized firms the customer side already works: people message, call and order. The hours disappear behind it. An order arrives as a WhatsApp voice note or a photo of a list, someone types it into the accounting system, someone else checks stock, a third person chases payment a fortnight later.

That is the first thing we look at in Kuwait, because it is measurable before we start. Count the orders, time how long each one takes to rekey, and you have the cost of the problem and the yardstick for the fix.

Find and Fix exists for exactly this. On a one-hour call we find the job costing most time, then make it run on its own within 5 working days. If you then commission a bigger automation build within 60 days of go-live, the full Find and Fix fee counts towards it.

Where it fits best in Kuwait

These are the businesses where the admin is repetitive, the volumes are steady and the gain shows up in hours saved within a month.

Retail and trading companies

Orders by WhatsApp and Instagram message, quotations in spreadsheets, invoices in the accounts and stock in a fourth place. An agent reads the incoming order, matches products and prices, drafts the quotation or invoice for a person to approve, and updates stock. Payment chasing runs on a schedule you set, in Arabic or English.

Private clinics

Booking questions, reminders and rescheduling take a receptionist’s whole morning. The assistant answers non-clinical questions from your approved list, books and reminds, and passes anything medical to staff. Symptoms and records are kept out of it by design.

Restaurants, catering and central kitchens

Catering enquiries and large orders need a menu, a head count, a date and a deposit. The assistant gathers those, checks the date against your calendar and hands a complete brief to the person who confirms it. In the back office, supplier invoices can be read and posted to the accounts automatically, with a person approving anything unusual.

Contractors and maintenance services

Air-conditioning, cleaning and maintenance firms take jobs by phone and WhatsApp, then assign them by hand. The assistant captures the address, the fault and a photo, offers a slot from the technicians’ calendars and confirms it; the job sheet and the invoice follow without retyping.

Services and prices in Kuwait, in the order we would suggest

We lead with automation in Kuwait because the strongest fits, trading and retail firms, lose their time behind the sale rather than in front of it, and Find and Fix is the smallest fixed commitment that proves a gain in hours.

The assistant comes second, for clinics, restaurants and service firms where the phone and WhatsApp are the front door.

Consultancy, custom software and care follow once there is a measured first result to build on.

1AI agents and automation

Find and FixKWD 410, then KWD 61 a month, optional

We find the admin job costing you most time, then make it run on its own within 5 working days.

How the UK version works

AI agents and workflow automationFrom KWD 1,650

One repetitive job done by an agent inside the systems you already use, with a person in the loop where money is at stake.

How the UK version works

2AI assistants

Bilingual WhatsApp and phone assistantFrom KWD 285, then KWD 33 a month, optional

Answers enquiries in Arabic and English, qualifies the lead, books the viewing or appointment and hands over to a person.

How the UK version works

Website AI assistantKWD 325, then KWD 33 a month, optional

Answers visitors from your own pages only, shows where each answer came from, captures the lead and books a call.

How the UK version works

3AI consultancy

AI Quick AuditKWD 205

One 90-minute session with the owner, then a written report naming the three automations worth doing first, with costs.

How the UK version works

AI adoption auditFrom KWD 1,050

Interviews with the people doing the work, a data review and a costed roadmap. Credited in full against a build that follows.

How the UK version works

AI team workshopKWD 370

A hands-on session on the tools your team already pays for, and a written policy on what may go into them.

How the UK version works

4Custom AI software

Custom AI systemsFrom KWD 3,300

Several agents sharing data and hand-offs, built and deployed in accounts in your name, with spending ceilings tested before go-live.

How the UK version works

Bespoke software, MVPs and SaaSFrom KWD 3,300

Internal tools, client portals or a first product, priced per phase. You own the code and the accounts from day one.

How the UK version works

5Care plan

Care planFrom KWD 16 a month

Monitoring, fixes and small changes each month, so what we built keeps working. Optional: stop it and the system keeps running.

How the UK version works

Indicative prices in KWD, excluding taxes
Service	From (KWD)	Monthly (KWD)	UK price
Find and Fix	KWD 410	KWD 61, optional	£995 + £149/month
AI agents and workflow automation	KWD 1,650	None	£4,000
Bilingual WhatsApp and phone assistant	KWD 285	KWD 33, optional	£695 + £79/month
Website AI assistant	KWD 325	KWD 33, optional	£795 + £79/month
AI Quick Audit	KWD 205	None	£495
AI adoption audit	KWD 1,050	None	£2,500
AI team workshop	KWD 370	None	£895
Custom AI systems	KWD 3,300	None	£8,000
Bespoke software, MVPs and SaaS	KWD 3,300	None	£8,000
Care plan	None	KWD 16, optional	£39/month

Indicative prices; your fixed price is agreed in writing before work starts.

Converted from our published sterling prices at £1 = KWD 0.41176 (mid-market, 21 October 2026) and rounded. Starting prices; your written quote states the price and the currency you are invoiced in. Third-party fees such as WhatsApp messages and phone minutes are paid by you, at cost, in your own accounts.

Work we have built, from London

We have no Gulf case studies yet. These are our own products and a UK client build, shown as they are, with the part that matters here.

CRM and go-to-market platform · private release, enquiry onlyAugustova GTM

One platform from the first buying signal to the paid invoice: sourcing, AI research, calling, email, meetings, proposals and billing in a single place.

Our private CRM, which runs proposals and invoicing in the same place as the sales conversation. The point is the one a trading company needs: the order is typed once.

Private release. Not publicly available: access is by enquiry only.

Recruitment operations platformOnrolo

Taking the administration out of high-volume hiring, and the guesswork out of reporting it.

Our recruitment platform, in daily use across a UK recruitment network. It turns applications from job boards and email into structured records without anyone rekeying them, the same move as turning WhatsApp orders into invoices.

In daily use across a national recruitment network, on web, iOS and Android.

Client build: AI-run driving school management platformKerb

One system for the whole school, from the first phone call to the driving test, with AI doing the routine work and a person always one tap away.

Built for a London driving school: one system for calls, diary, staff, customers, payments and messages, with an AI assistant answering the phone and booking into the real diary.

Live in pilot at The UK Driving School.

Data protection in Kuwait

Kuwait does not have a single, general personal data protection law. The nearest is CITRA’s Data Privacy Protection Regulation, Decision No. 26 of 2024, which applies to service providers licensed by CITRA; its definition of a service provider is broad enough to reach websites, apps and cloud services that process personal data. The E-Commerce Law (No. 20 of 2014) and the Cybercrime Law (No. 63 of 2015) also apply.

We do not treat the absence of a general law as permission. Each deployment is designed around the obligations that apply to your business, checked with your adviser, and built the way we build for UK clients anyway: collect only what the job needs, keep it no longer than needed, log who sees it, and write down which provider processes what and where.

We can discuss where data is processed and hosted before anything is built. We do not claim compliance on your behalf.

DLA Piper, data protection in Kuwait →

Working hours and how a project runs

Augustova Ltd is a UK company (number 17216706). We have no Kuwait office, licence or local number, and work with you over video, in English.

Kuwait is on UTC+3 all year with a Friday and Saturday weekend. We work 09:00 to 17:00 London time, Monday to Friday. In UK winter, until 28 March 2027, that is 12:00 to 20:00 in Kuwait City; in British Summer Time, 11:00 to 19:00. We meet Monday to Thursday.

A Find and Fix runs on one call to find the job, a few days of build in accounts in your name, and a handover with a walkthrough video and a one-page runbook. Arabic messages to your customers are drafted with you and approved by your side.

GOV.UK, when the clocks change →The National, weekends across the Arab world →

The limits, stated up front

Automation can only reach a system that lets it in. If your accounting package has no API or export, we say so on the first call, and the answer may be a different package rather than a workaround.
A person approves anything that moves money: invoices above a limit you set, refunds and credit notes.
WhatsApp messages are billed by Meta per message to your own account; from 1 October 2026 each number has 1,000 free service messages a month.
Every account is in your name, and the system keeps running if you stop the care plan.

Meta, WhatsApp Business Platform pricing →

ملخص بالعربية

أوغستوفا شركة استشارات وبرمجيات في مجال الذكاء الاصطناعي مقرها لندن، وتقدم خدماتها عن بُعد للشركات في مدينة الكويت وسائر البلاد.

نبدأ عادةً بأتمتة عمل إداري واحد يستهلك وقت فريقكم، مثل إدخال الطلبات الواردة عبر واتساب أو متابعة الفواتير غير المسددة، ثم نضيف مساعدًا ذكيًا بالعربية والإنجليزية إذا كان مناسبًا لكم.

للتواصل، احجزوا استشارة مجانية مدتها 30 دقيقة، أو راسلونا على info@augustova.co.uk.

Common questions from Kuwait

Do you have an office in Kuwait?

No. Augustova is a UK company in London and serves Kuwait businesses remotely. There is no Kuwait office, licence or local phone number.

Does Kuwait have a data protection law we need to follow?

There is no single general law. CITRA’s Decision No. 26 of 2024 applies to CITRA-licensed service providers and can reach websites, apps and cloud services, and the E-Commerce and Cybercrime laws apply too. Your adviser confirms which apply to you; we design around them and document every data flow.

Can it read orders written in Kuwaiti dialect, or sent as voice notes?

Current AI models handle Gulf Arabic and English text, and voice notes can be transcribed first; how well it does on your orders is what we test. We run it on a sample of your real orders before launch and agree in writing what accuracy counts as finished.

Will it work with our accounting system?

If the system has an API or a reliable export, usually yes. We check which one you use on the first call and say plainly if it cannot be connected.

Why are the dinar prices whole numbers?

They are our sterling prices converted on 21 October 2026 and rounded to whole dinars, so you can judge the budget. Your fixed price, and the currency you are invoiced in, are agreed in writing before work starts.

Talk it through with us

Book a free 30-minute consultation by video, in UK hours that overlap your working day, or email info@augustova.co.uk. You get a straight answer, and a fixed price in writing before any work starts.

Book a free 30-minute consultation Get a fixed quote